Welcome to Douxl Technologies

Privacy Policy

At Douxl Technologies, your privacy matters. We are committed to protecting our clients and visitors. This policy tells you exactly how we collect, use, and keep your data safe while you use our web and mobile applications or our software development and IT consultancy services.

1. Information We Collect

We collect information primarily to understand your business needs and provide our high-quality IT solutions. The types of information we may collect include:

A. Personal Identification Information

You share this information with us when you reach out, for example, by using our "Need Help? Let's Talk" form, emailing [email protected], or calling
+971 52 416 1026.

  • Contact Data: Name, email address, phone number, and company name.
  • .
  • Correspondence: Any information you provide when requesting IT consultancy services or project quotes.

B. Non-Personal Data and Usage Information

This data is automatically collected when you access and navigate our website. We use this to analyze website performance and improve our online presence.

  • Log Data: IP address, browser type, referring/exit pages, and time stamps.
  • Device Data: Device type, operating system, and unique device identifiers.
  • Analytics Data: Information on how you use the website, including pages viewed and time spent on our Technology Stack pages.

2. How We Use Your Information

We use the collected information to:

  • Fulfill Business Needs: To provide the requested web development, mobile application, software development, and IT consultancy services.
  • Communicate: To respond to your inquiries (via [email protected] or phone), schedule consultations, and keep you updated on your project status.
  • Improve Our Services: To monitor and analyze usage and trends to enhance the user experience and optimize our five-step formula (Research, Plan, Position, and Launch idea).
  • Marketing: To send you updates about new services or Technology Stack capabilities that align with your business interests.
  • Security: To protect against fraudulent or unauthorized activity related to our services.

3. Disclosure of Your Information

We are committed to maintaining your trust, and we do not sell or rent your personal information to third parties. We may disclose your information in the following limited circumstances:

  • Service Providers: We may share data with third-party vendors and service providers who perform services for us or on our behalf, such as web hosting, data analysis, and email delivery. These providers are bound by confidentiality agreements.
  • Legal Requirements: If required to do so by law or in good faith belief that such action is necessary to comply with legal obligations (e.g., in response to a court order or subpoena).

4. Data Security

Douxl Technologies takes the security of your data seriously. We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, destruction, or disclosure. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. Corporate and Accounting Data

For clients engaging our Corporate or Accounting services, we handle sensitive financial and business data with the utmost care and in strict compliance with relevant industry standards and regulations. Specific data processing agreements will be provided for these services.

7. Children's Privacy

Our website and services are for adults, aged 18 and older. We do not intentionally collect personal information from children under 13. If your child has given their personal data, contact us immediately at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date, and the new version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are helping to protect the technology and information we collect.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: